American Big Dog Privacy Policy

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Welcome to American Big Dog (the “Site”). At American Big Dog, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.AmericanBigDog.com.

1. Information We Collect

We may collect the following types of information when you use our site:

a. Personal Information You Provide

• Name
• Email address
• Shipping and billing  address
• Payment information (processed securely via third-party providers)
• Phone number
• Any other personal information you voluntarily submit through contact forms, newsletter      sign-ups, or purchases.

b. Automatically Collected Information

When you access the Site, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Referring website  addresses
• Cookies and usage data (see “Cookies” section below)

2. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill orders
• To send updates, order confirmations, or marketing communications (you may opt-out at any time)
• To respond to inquiries or customer support requests
• To improve the user experience and personalize site content
• To monitor and analyze site usage and trends
• To comply with legal obligations or enforce our terms

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, shipping partners) to facilitate order fulfillment
• Email marketing  platforms if you opt-in to receive updates
• Analytics providers like Google Analytics to help us understand site performance
• Law enforcement or legal authorities if required to comply with applicable laws or to protect our rights

4. Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to improve your browsing experience. Cookies help us remember your preferences and understand how you interact with our site. You can modify your browser settings to disable cookies, but some features may not function as intended.

5. Your Rights and Choices

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. If you would like to review, correct, or delete your personal data, please contact us at lisa@americanbigdog.com

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no internet-based service is ever 100% secure. By using the Site, you acknowledge and accept this risk.

8. Third-Party Links

Our site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review their policies independently.

9. Children's Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from minors. If you believe we have mistakenly collected data from a child, please contact us for immediate removal.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

American Big Dog
www.AmericanBigDog.com
Email: lisa@americanbigdog.com